Return Policy

RETURN POLICY:
 

Last updated July 23, 2021

 Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

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RETURNS

 

 There's no TIME limitation for ANY of the paid software returns. All returned items must be in new and unused condition and must be unedited in anyways.

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RETURN PROCESS

 

 To return an item, please email customer service at arwglacy@hotmail.com to request a refund or directly contact us within www.alprogramming.com. After applying for a refund, E-mail the current installation of the software in a zip with all components including the setup file, 
At the end of a successful refund, you download and run the exe that we send, and send us back the results in order to we ensure that you uninstalled the software:

REFUNDS

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 After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least one (1) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, 
depending on your credit card company. We will notify you by email when your return has been processed.

 

EXCEPTIONS
 
Please Note
           
     You can refund paid tools/software any time you need if it meets the requirements:   
 

●All files in the software's installation folders must be unedited/non-edited by any way.   
 

●The tool must be unopened and/or unused for any kind of extraction before or right after the request for a refund. If the customer uses the tool before or right after the refund request; the day, time, and the name of the game that the tool extracted archives of will show up in the system and the screenshot of it will be

sent as proof of denial of the request.    
 

●If you apply for a refund before one week from the purchase of software, and if your reason for the refund is a bug or an issue, you can get a refund by sending a screenshot with other necessary files and reporting the exact issue to us by e-mail.   
 

●And please note that if you are to proceed with successful refunds, you will no longer be able to receive updates for it and access the software.    

   

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
05468825798 
arwglacy@hotmail.com